Packages

The DIM weight refers to the dimensional weight of a package based on size rather than the measured “gross weight”. To price International shipping, carriers charge the greater of measured weight or DIM weight based on the size of the box.

DIM weight for International Shipping is calculated as (length × width × height) / (dimensional factor)

Dimensional factors are determined by each carrier, DHL may use 194 while FedEx Express uses 169. Your package DIM weight may vary by carrier for the same size box.

EMS Economy has a limit of 4.4 lbs. dimensions must be less than 24 inches in length and the sum of all dimensions cannot exceed 36 inches.

EMS Priority has a limit of 44 lbs. dimensions must be less than 59 inches in length and the length + girth cannot exceed 118 inches.

USPS has a limit of 70 lbs. dimensions must be less than 42 inches in length for priority, 36 inches for express. Length plus girth must be less than 108 inches

Boxberry has a limit of 15 kg . Dimensions must be less than 1.2m x 0.8m x 0.5m

AU Preferred Carrier has a weight limit of 50 lbs, dimensions must be less than 39 inches in length.

EU Preferred Carrier has a weight limit of 30 kg, dimensions must be less than 300 cm in girth, and less than 175 cm in length. Express courier services from India.

Myshopnship warehouses provide storage time for up to 30 days. Packages not shipped out within these time frames will expire and cannot be shipped from your account. If you fail to mail your package out before the storage expires, you have the option to go premium subscription that provide storage time for up to 60 days. If you need to extend the storage for an expired package, you will be assessed a fee of $2 USD plus $1 USD per day that the package has been expired. This will extend your storage for an additional 30 days.

For example: – If your package has been expired for 10 days, you can extend the storage for that package for $12 USD ($10 + $2), which will give you an additional 7 days to ship out that package.

– If your package has been expired for 23 days, you can extend the storage for that package for $15 USD, which only give you 5 more days of storage, for a total of 30days extended storage. Best International parcel service from India.

We make every effort to notify you of any packages approaching their expiration date. Please ensure that you have support@myshopnship.com added to your address book or white list to ensure that you are receiving these notifications in your inbox. 30 days past the original expiration date, the package will be considered abandoned and subject to disposal. Worldwide shipping Services From India.

Yes, you or a designated person (friend/family member) can pickup your courier package locally at all our warehouses. Please raise Ticket for shipping method for your package as “Local Pickup.” Ensure that there are sufficient funds in your account to cover processing or any other fees. You must bring a valid photo ID to pick up your package. Fast courier service from India.

Hours for Local Pickup:

• Monday-Saturday 10am-5pm IST

  

Packages delivered to our warehouse require 1-2 days (Monday-Saturday excluding India Holidays) to be received and processed into your account. If your package does not appear in your account after 2 days, then there is a possibility we were not able to process your package (suite number missing, shipping label faded, shipped to a name not associated with your account, etc.) Cheapest way to send a parcel.

Please submit a support ticket providing the tracking number and any other additional information about your package to assist our investigation.

Normally there is no issue and the courier package will be delivered at MyShopnShip and entered into your account. However, if your package was delivered and is not entered into your account within 1-2 days, we will conduct an investigation.

If you don’t see your courier package in your account within 2 days, please submit a support ticket providing the tracking number and any other additional information about your package to assist our investigation. There are additional fees incurred if your package arrives without the proper address, including your suite number, for standard shipping members.

We suggest you contact your carrier if there was an issue delivering your international package. There are several factors that may contribute to an undelivered Courier package. It’s possible they delivered past our closing time or there was a collect-on-delivery (COD) fee.

Yes, our team once updated the new arrival Courier packages into system you will get auto generated email you, once your International packages are checked in and entered into your account.

After your package has been processed into our warehouse, you review and confirm. The International package can then be scheduled for ship out by choosing the carrier, insurance, and having the necessary funds available in your MyShopnShip account.

Most shipped out requests are completed within 1-2 days. Depending on time zones, weekends, India holidays and carrier pickup schedules, times may vary

We get daily pickups from the following carriers:

• USPS – Daily
• FedEx – Daily
• DHL – Daily
• EMS – Daily
• Aramex – Daily
• TNT – Daily
• Delhivery – Daily

Placing a consolidation request is simple. Select International packages with check and create your consolidate Courier package.

Yes, for standard members there is a consolidation fee of 1 US$ for each package you choose to consolidate. Our Premium members exempted to use our consolidation service. If you are a Standard member interested in trying a consolidation, you can upgrade to Premium for a month to try out this service

Shipping rates for a consolidated Courier package cannot be determined until the consolidation has been completed. Courier Shipping rates and available carriers are based on the dimensions and weight of the package. This information will be updated in your account once the consolidation has been completed and a new package ID assigned. You can get an estimate from our Parcel shipping calculator.

Yes, please refer to our Prohibited and Restricted Items list for your International courier service.

There is a couple of ways that you can return an International package to the merchant. Please raise support ticket to solve your issues with retailers by our Shopper Support team.