General Questions

Yes, but first you need to change the settings on your account under “Account Settings -> Account Preferences” to change your preferences for processing magazines and letters.

No. International shipping and handling charges generated by our Shipping Cost Calculator are estimates only. The International Shipping Cost Calculator’s estimate may differ from the final shipping charges which can only be determined once we have received the package at your MyShopnShip address.

Volumetric weight may apply on bulky, lightweight packages. Volumetric weight is calculated by multiplying height by width and length in inches and dividing by the current divider ratio stated on the shipping page.

Your final shipping cost will include any applicable country-specific government-mandated clearance fees in addition to duty, tax, shipping, and fuel surcharges if applicable.

NOTE : Shipping Calculator is under development.

Sending out a parcel shipment may take 1-2 days, depending on when you submit your request. Consolidations, special requests and photo requests may take 1-2 days to process (Monday-Saturday , excluding India Holidays). Express Processing is an additional service available for a fee, which puts your parcel shipment at the top of the queue for same day shipment.

MyShopnShip takes fraud very seriously and we do everything we can to eliminate fraud. We have systems and processes in place to protect our clients as well as retailers shipping packages to our warehouses.

We have a strict, zero tolerance policy for fraudulent activities. If your account is suspected of fraudulent activity it will immediately be placed on security review. Pending our findings, your account is subject to cancellation.

If you’re a retailer suspecting a fraudulent transaction, please contact us immediately. We want to work with you to help resolve the situation and prevent this from happening again.